Without the right plan, staff training can be a costly, confusing and inconsistent undertaking. Even after the time-intensive process of hiring an employee, training them is a completely new challenge. Ensuring that they sign all the requisite forms, know what they need to know at the end of their first week or first month, and […]
Start Building SOP Culture To Revolutionize Your Staff Training
Month: May 2016
SOPCulture – Creating EFFECTIVE Documentation
Creating Effective Documentation What does effective really mean, and how does it differentiate from classic documentation? Google defines effective as “success in producing a desired or intended result”; that’s the only thing that really matters. I’m not interested in creating documentation that no one will ever see. I want to create documentation my staff can […]
How will a “Balkanized” Internet affect you?
It’s a fair assumption that you use the Internet every day; social media, email, news, and more are undoubtedly a regular part of your daily life. Users like you have come to depend on the Internet for so much, from commerce to communication to entertainment, so can you imagine what would happen if the Internet […]
SOP Culture Will Maximize The Return On The Investments Made In Your Employees
As important as technology is, it’s not a business’s greatest investment; a business’ greatest investment is in its people. The time and resources your business spends on interviewing, hiring, and training new employees are considerable. That’s why it’s so important to ensure that you get the right return on those investments. Unfortunately, doing so isn’t […]
Don’t Miss Raj Goel’s “Lessons Learned From The FTC” at (ISC)2 Security Congress 2016
Date of event: September 14th, 2016 at 11:00AM Brainlink is excited to announce that our leader and founder Raj Goel will be presenting at the upcoming (ISC)2 Security Congress 2016. Raj will be sharing his popular “Lessons Learned From The FTC” presentation, featuring insights that he has gained in his 11+ years of advising clients and […]
How SOP Culture Can Help You Learn To Hire Great Technicians
Do you have trouble hiring technicians that can do the job, add value to your company, and grow as a member of the team? You’re not alone. Hiring, training and managing an employee is a time-intensive and costly undertaking that often ends up netting very little return on the investment. We can help you develop […]
Raj Goel Represents Brainlink as Industry Thought Leader at MSP Conference 2016
On Wednesday, April 13th, Brainlink founder Raj Goel was one of a number of industry leaders that presented at Channelnomics’ MSP Conference 2016. The conference, held in New York City, provided attendees with the chance to learn how to innovate their business models and processes from some of the most prolific leaders in the MSP […]
Heron Financial Group Trusts Brainlink To Keep Them Secure
Heron Financial Group is an NY-based wealth management firm that helps clients to reach financial goals through financial advisement, portfolio management, financial planning, and other high-end consultation services. As a high-profile member of the financial sector, it’s vital for Heron to ensure that their IT security can deal with modern cybercrime threats. “Starting a few […]
Isn’t it time you got a second opinion on your firm’s IT?
It’s common practice in the financial industry to get a second opinion on portfolios, asset management, and other matters. Regardless of how trustworthy your current advisors are, it’s simply the wise move to double check their recommendations with another reliable source. It’s just as common when it comes to healthcare, or with requests-for-pricing in basic […]
SOPCulture – ConnectWise Project Board – Secret to KILLER Proposals and MASSIVE Profitability
The ConnectWise Project Board Over the last two years or so I’ve spoken to about 2,000 MSP’s worldwide, and I did an informal survey of the ConnectWise users. Out of the 150 MSP’s that I recall speaking to, only 20 knew about the Project Board. Here’s a question for you: Do you actually know about […]