“Having our internal IT staff plug into your ticketing system and follow that process has increased our productivity. Instead of wasting 10 phone calls calling our old vendor, now I get complete visibility in my email!”

“The reason why you should outsource your IT, as opposed to keeping it in-house, is because the outsourced team will be looking at 50 firms a year, and any kind of weird situation that could come up, they will have seen it before and will know how to solve it.”

“The ease of use and the simplicity of the set-up is what we’ve been looking for, pure and simple. SOP Culture is being used unlike anything else we’ve had before, and that immediately tells me there’s an improvement.”

“It was really amazing to watch what Brainlink did. They did a layout of our office, and they labeled all our desktops. You can look at a desktop and send them a note saying, ‘Desktop number so and so is having trouble, can you log in and take care of the issue?’ They just log […]