Documentation is a vital part of the managed services industry. It can make a huge difference in the time it will take an employee to find and understand relevant client data during a troubleshoot. However, documentation is often the last thing on anyone’s mind; if you understand it, it can be difficult to justify putting […]

Brainlink’s influence extends beyond the borders of NYC. As an internationally recognized cyber security expert, Raj Goel has had the honor of educating thought leaders across the globe by promoting the importance of IT security practices in both business and personal settings. Whether it’s industry-wide compliance processes for massive enterprises or the importance of personal […]