Here is how we resolve your issue: AUTOMATIC ACKNOWLEDGMENT You get an automatic acknowledgment that your request has been received and logged. NEW SERVICE TICKET A new service ticket is generated with a ticket number that can be used to track your request via the Customer Portal. TICKET PROCESSING Once the ticket has been created […]
Our Support Process
Raj Goel
Cloud Solutions
Get more out of Amazon Web Services with Brainlink Partner with Brainlink for expert AWS consultation services today. The Brainlink team is here to ensure you find success with AWS. Our expert cloud professionals will help you navigate the comprehensive AWS suite of industry-leading cloud infrastructure services to ensure they’re optimized for your business purposes. […]
Managed IT Services
Having the right technology is only one small part of the equation; to gain real business advantages from your IT, you need an expert Managed Services team on your side. There are no bad tools, just bad craftsmen, right? The simple fact is that anyone, with enough money, can get the latest, bleeding edge products […]
Our Purpose
Our Purpose Is To Support Your Business. We believe that the key to providing the best possible service to our clients is to focus on few simple, yet vital, priorities. IT support, while at times difficult, doesn’t have to be complicated. We keep it simple by relying on the following keys to optimal service. Get […]
Private Equity Firms
Ensure your equity firm’s success with undeniably effective IT support. When profit is as important as it is to your firm, you simply can’t put your assets at risk with ineffective IT. Unresponsive support, repetitive issues, unnecessary downtime and more will always affect your bottom line, but {company} can help. {company} has successfully partnered with […]
Construction Firms
Invest in the success and safety of your Construction Firm. Your success as a Construction Firm depends on more than what you build for clients. In addition to providing an ideal service, you also have to be careful to protect your firm from worst case scenarios. IT is a fundamental part of your business, but […]
Legal battle between Apple and FBI challenges public’s concern of privacy versus protection
CALIFORNIA — If we take a step back and look at the legal battle between Apple and the FBI, and Apple’s unwillingness to provide back door access to a single terrorist’s iPhone 5c, it could have implications for anyone sitting at home holding an iPhone. In the interest of furthering its investigation into the San […]
SmartCEO’s Know that CULTURE Eats Strategy for Breakfast
In 2015, Brainlink was a proud winner of SmartCEO Magazine’s Culture Award. Smart CEOs know that strategy and good people are essential to running a business. However, strategy amd people alone aren’t enough. Without a supporting culture, you’re left with a two-legged table. Culture, while more difficult to imbue throughout a workforce, is significantly more […]
