Accelerating Staff Training with SOP’s
“When I say that the company’s prosperity rests on such things as our ’66 steps to clean a room’ manual, I am not exaggerating.” – J.W. Marriot Jr., Chairman of the Board of Marriott International. Brainlink International has studied the best in the hospitality industry and found that above all else, they rely on their […]
Better Marketing with Standard Operating Procedures
Brainlink’s Raj Goel was interviewed for MSPMentor on the importance of SOPs for managed IT services companies wanting to excel with their marketing. No doubt you’e heard others talk about them when it comes to marketing. But have you ever wondered how to apply them yourself? Have you ever wondered why they are more effective […]
Raj Goel Is Focused In Channelnomics
MSP Road Trip to NYC: In the run up to the Channelnomics MSP conference on 13 April in New York City, we wanted to give you a snapshot of what life is like for MSPs across the country. Being an MSP in New York is a very different life to MSPs in other parts of the […]
Our April Newsletter Is Online – Check it out!
Great news…our Brainlink April newsletter is now online. Check it out. Click Here. In this edition we talk about the latest with the FTC Cybersecurity, SOPCulture, Key Events and many other topics.
The FBI cracked the iPhone without Apple’s help; but did Apple still win the dispute?
Source: Brainlink’s leader Raj Goel weighs in on Fox Business. You’ve likely heard a lot about Apple and the FBI’s recently concluded encryption dispute. In order to allow the FBI to access the iPhone of a terrorist suspect in the San Bernardino shooting, a judge ordered Apple to provide a method to bypass the smartphone’s security features. […]
First Fridays with Raj: SOPCulture – How To Hire Great Technicians
First Fridays with Raj: SOPCulture – How To Hire Great Technicians April 1, 2016 at 10:00AM The #1 challenge for most businesses is finding and hiring not only qualified candidates, but affordable technical talent. The job boards hold millions of resumes that include varying qualities of technical skills. In this webinar, we will show how […]
Grow Your Business With SOP
Make a list with two columns: Business Goals vs Business Challenges, and put down five entries for each. Does your list look anything like this? Goals: Grow my revenues. Close bigger, more profitable clients. Stop working 80-hour weeks. Spend more time on marketing. Increase productivity. Challenges: Lots of competition (anybody can claim to be an […]
You Need the Right Partner in IT to Help You Comply with the Federal Trade Commission’s Cybersecurity Standards. You Need Brainlink.
In case you missed it, 2015 closed with a landmark decision by the U.S. Court of Appeals that set a firm precedent for the Federal Trade Commission’s (FTC) authority in matters of cyber security. Wyndham Hotels had appealed the Commission’s authority to impose cybersecurity standards for their business when faced with a customer data breach […]
What if you could predict and budget your IT costs?
Are your IT costs budgetable? Are you able to proactively plan for your technology expenses in order to achieve success? Not without a Runbook from Brainlink. Designed as an operations bible of sorts, a Runbook from Brainlink takes the guesswork out of your IT procedures and provides you with a detailed account of your technology […]
First Fridays with Raj – Register Now for the March 4th Webinar: SOPCulture: Standardizing Staff Training Using Runbooks
I’ve spoken to countless MSPs that share the same frustrations: How can I train my staff cheaply? How can I increase my MMR? How can we improve client security? This webinar will show how you can use the SOPCulture staff training runbook feature to train your staff quickly, cheaply, and more effectively than ever before. […]