On Thursday, December 3rd, 2015, SmartCEO awarded Brainlink International with a Corporate Culture Award for SOP Culture. Brainlink International strives to focus largely on training and systems, and more importantly, building an SOP (standard operating procedure) culture that stands out as an extraordinary way of increasing efficiencies internally and for those we serve.
Raj Goel, Co-Founder and CTO of Brainlink International, explained, “SOPs are absolutely critical to minimize human error, standardize the quality of service, and increase profitability. At the end of the day, everyone knows that human error is the number one cause for screw-ups and client dissatisfaction.”
He continued, “Using SOPs lets us reduce human error, and more importantly, when error does occur, we can review the SOP, fill-in the gaps, and make a better process. Our business has had 6 years of consistent growth and profitability. In the last 4 years, we’ve doubled revenues and tripled profits.”
Brainlink International knows our adoption of and adherence to SOPs is the number one reason for our success!
Our SOP culture brings a multitude of benefits to those we serve as we’re able to improve our day-to-day operations for the purpose of:
- Eliminating wasted time
- Drastically reducing onboarding time
- Minimizing human error
- Standardizing the quality of service
- Enhancing employee satisfaction
- And much more
We know our SOP culture lets our clients rest assured knowing even if they’re not familiar with the technician, they’re familiar with the processes the technician follows – allowing them to trust that everything will always be handled appropriately and efficiently.
About the Corporate Culture Awards
The Corporate Culture Awards honor businesses that foster a collaborative and creative culture within the workplace, in order to enhance performance and maintain their competitive edge. SmartCEO honors those who embody productivity, positivity, and performance in their cultural practices.
Discover more about our SOP culture and what it means for the businesses we serve. Call us at (347) 460-2238 or email: raj@brainlink.com to book an introductory consultation.