Do you currently provide security guidance as part of your practice? You should; it’s a valuable service for clients, and can also offer a number of benefits to you as their IT firm as well. However, it can be a complicated process that yields poor results if it’s not done right. Brainlink would like to […]
SOP Culture: How To Generate Scheduled Security Compliance Reports
Category: Blog
Computer Masters Plus uses SOP Culture to fill the gap in their service delivery
Computer Masters Plus is a Managed IT Services Provider operating in the Oklahoma and Texas area. Since 2006, Computer Masters Plus has worked hard to provide a comprehensive range of services to their clients but, up until last year, the company’s leadership knew something was missing. “We’ve always known there was a gap there, and […]
Make Real Progress On Your Longstanding Projects With A Little Help From Brainlink
Overseeing a business’ IT is a daily struggle. An IT manager or internal IT staff will tend to spend most of their time just “putting out fires” one after another. As important as that is, the constant stream of requests, troubleshooting, and maintenance tasks can keep your IT personnel from tackling the larger goals that […]
You Can Trust Your Vendors To Understand Their Technology, But Are You Sure They Understand Your Security?
Dealing with IT vendors is a part of doing business. Whether you’re a partner in a law firm, COO for a construction firm or a CFO at a hedge fund, you need specialized, industry-specific technology to ensure your business is productive and profitable. While it’s easy to trust that your vendors will be able to […]
ConnectWise Project Board: The Key to Accurate Proposals and Increased Profitability
Do you know about the Project Board, and do you actually use it? Over the last two years, Brainlink International has worked with more than 2,000 MSPs worldwide, performing an informal survey of ConnectWise users and their use of the Project Board. The reality is, out of the many MSPs we spoke to, only 20 […]
First Fridays With Raj: How to Execute Your Marketing Campaigns Using SOPs
Marketing – There’s an SOP for That May 13th, 2016 @ 10AM If you missed this webinar, each live session is recorded so that you can watch it on demand HERE
Start Building SOP Culture To Revolutionize Your Staff Training
Without the right plan, staff training can be a costly, confusing and inconsistent undertaking. Even after the time-intensive process of hiring an employee, training them is a completely new challenge. Ensuring that they sign all the requisite forms, know what they need to know at the end of their first week or first month, and […]
SOPCulture – Creating EFFECTIVE Documentation
Creating Effective Documentation What does effective really mean, and how does it differentiate from classic documentation? Google defines effective as “success in producing a desired or intended result”; that’s the only thing that really matters. I’m not interested in creating documentation that no one will ever see. I want to create documentation my staff can […]
How will a “Balkanized” Internet affect you?
It’s a fair assumption that you use the Internet every day; social media, email, news, and more are undoubtedly a regular part of your daily life. Users like you have come to depend on the Internet for so much, from commerce to communication to entertainment, so can you imagine what would happen if the Internet […]
SOP Culture Will Maximize The Return On The Investments Made In Your Employees
As important as technology is, it’s not a business’s greatest investment; a business’ greatest investment is in its people. The time and resources your business spends on interviewing, hiring, and training new employees are considerable. That’s why it’s so important to ensure that you get the right return on those investments. Unfortunately, doing so isn’t […]